by Craig Pateman | Sep 26, 2026 | Business Strategy
Saving hundreds of hours with AI doesn’t automatically mean your business is generating a financial return. Learn how to measure AI ROI by following productivity improvements through the business to see whether they create a defined changed state, produce measurable economic value—or simply move the constraint somewhere else.
by Craig Pateman | Sep 21, 2026 | Business Strategy
Employees may be saving hours with AI without those gains showing up in business performance. Discover why AI time savings create capacity rather than automatic value—and how changing constraints, outdated workflows and business design determine whether that capacity becomes measurable business value.
by Craig Pateman | Sep 20, 2026 | Marketing & Sales
How do you prove marketing claims when AI makes credible-looking content easier for every business to produce? The Five-Claim Test helps you identify the claims customers most need to believe, examine the evidence behind them, and uncover where your strongest authority may already exist—but remain difficult to see.
by Craig Pateman | Sep 18, 2026 | Marketing & Sales
Turn business claims, customer results and operating evidence into proof buyers can evaluate. To prove business credibility, connect every important claim you make to evidence a buyer can independently evaluate. Testimonials can provide reassurance, but stronger proof...
by Craig Pateman | Sep 13, 2026 | Marketing & Sales
AI has made sophisticated marketing claims easier to produce, but that does not make them easier to believe. Discover how to prove marketing claims with evidence drawn from real customer outcomes, operating experience and business capability—and why the businesses that can prove what they say will become harder to imitate.